"I bought a used tesla from Ricart. This should have been the easiest transaction. We agreed on price before I got there and I paid cash. They sold me a car that they didn't fully own yet because it was coming off a lease. They let me leave with the car and because of this I couldn't get prior owner off of the car for almost a month to be able to use all functionality. The car even had the prior owners credit card in it. I spent two weeks on the phone with Tesla and Ricarts sales manager telling me to come back to their store (45min drive) so they could get the prior owner off. I drove down there and they had some guy try to do it who had no idea what he was doing. They also gave me the prior owners phone number and told me to call him. End of the day, all they care about is moving cars vs the customer experience. No way they should have sold that car until they actually owned it. Made my life hard for 30 days but I love the car. The sales manager I worked with gave me a runaround. Very disappointed. Would not recommend."
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This is a developing story and will be updated. Lucas Finton covers crime, policing, jails, the courts and criminal justice policy for The Commercial Appeal.
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Commercial Appeal reporter Neil Strebig contributed to this report. Lucas Finton covers crime, policing, jails, the courts and criminal justice policy for The Commercial Appeal.
