Lauren Horwitz, executive editor at SearchCRM, is writing a series on the adoption of mobile CRM. Her first piece focused on all the reasons it’s a good idea, but in the follow-up, she examined some ...

A new Forrester survey commissioned by Capgemini, Salesforce, and MuleSoft reveals companies face the same recurring customer experience (CX) struggles. They lack an integrated single source of truth ...

Organizations of all sizes across all sectors recognize the power of being able to use their data to make informed business decisions and take advantage of market opportunities as they emerge, if not ...

"Most of our business is cloud based, and we recommend Scribe Online as an easy way to perform common integrations," said William Goulette, practice director for Dynamics CRM and Integration at ...

CRM is a brilliant way to boost your business, connect with customers, and generally make life easier. But let's be honest, sometimes CRM implementations can feel a bit like navigating a maze ...

Discover how CRM integration with other systems can enhance data synchronization, automate workflows, and improve reporting. CRM software can be a powerful marketing, sales, and service solution by ...

As companies rely more heavily on quality customer data, they still have a long ways to go in integrating core business systems to deliver that data to users across the enterprise. That's the finding ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. I think I've found customer relationship management software that ...

With all the emphasis on digital transformation and the benefits and value it brings, organizations can’t let stand-alone systems be the bottleneck for innovation. Sharing information between CRM, ...

Michael Kelly, the founder of fee-only registered investment adviser Switchback Financial, starts each day logging into his client relationship management software, where he keeps his client notes, ...

Some IT systems are designed and built without a lot of regard for the organizational structure of users. Of course you pay attention to users needs and preferences, but an accounting system is ...

Cloud integration software developer Scribe Software has launched an online CRM data synchronization service that offers bi-directional data integration capabilities. Scribe, which said the new ...