Here you'll find guidance for how to secure your account going forward, make it easier to reset a password, and provide additional methods you can use to verify your account.

We recommend that you watch the video below and review the guidance for filling out the recovery form before trying the form again. If you are unable to use the account recovery form …

A Microsoft account recovery code is a 25-digit code used to help you regain access to your account if you forget your password or if your account is compromised.

It is recommended that you review the “Tips for filling out the recovery form” section of Reset or recover your Microsoft account password before trying the form again.

Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

盡可能收集有關您可能已搭配此帳戶使用的任何 Microsoft 服務的相關資訊。 填寫表單時能提供越多資訊，重新取得帳戶存取權的機會就越大。